This explains what the app records when you use it, who can see it, and the choices you have. It applies to everybody who uses the app: players, with or without an account, and the people who run the courses in it.
The short version
- You can score a round without an account and without giving us any details at all.
- The courses you play only ever see counts. Never your name, email address, phone number or scorecard.
- We only contact you if you say yes, and offers from courses and news about the app are two separate choices.
- We hold your information, not the courses. You can see it, correct it or have it deleted.
What the app records
When you score a round
We record the course, the day and time you started, the names on the card as you typed them, each player’s score on each hole, and whether the round was finished. A first name or a nickname is plenty: nobody on a card needs to give their full name.
Without an account
A round played without an account is recorded against your device, not against you. The first time you use the app, your phone or browser is given a random code. It says nothing about who you are, and it is only used to keep your rounds together and to count them towards the course’s figures, like any other round.
With an account
We hold your name and email address, how you signed in (Apple, Google or email), the cards you save, and anything else you choose to add in Preferences: a phone number, an address or postcode, the people you usually play with, and a preferred venue. None of the optional details is needed to score a round.
Your location
Only if you allow it, and only to show you the courses near you in order of distance. It is used there and then. We do not keep a record of where you have been.
If you run a course
We hold the email address you sign in with, the claim you made for your venue, and the changes you make to your listing, your holes and pars and your offer.
What a course can see
A course only ever sees counts. Never a name, an email address or a phone number, and never one person’s scorecard.
A course can see
- Can see: How many rounds were played on its courses, and when: by month, by day of the week and by the hour
- Can see: How many players were on those cards, and the average group size
- Can see: How many cards were saved to an account, and how many rounds were finished
- Can see: How many people said yes to offers from it, as a number
A course never sees
- Never sees: Anybody’s name, email address, phone number or postcode
- Never sees: Anybody’s card, score or position
- Never sees: Who played, who came back, or how often they came back
- Never sees: Which of its players said yes to offers
Why
People score a round for themselves and the people they came with. If a course could look over their shoulder, they would stop using the app, and then nobody would have the numbers. Counts are enough to run a course well: when it is busy, which course people choose, and whether they finish it.
Your account and your two choices
When you make an account you are asked two separate questions. Both start switched off, and saying no to either changes nothing else about the app.
- Offers from courses. Discounts and opening deals from courses you have played and courses near you.
- Updates about the app. A short email when something new lands. A few a year at most, and never your scores.
You can change either one at any time in Preferences, and the change takes effect straight away.
How offers from courses work
A course never contacts you itself. If you have said yes to offers from courses, a course can ask us to send an offer, and we send it to the people who said yes. The course is told how many people it went to. It does not get your details, and it cannot find out who received it.
Every offer says why you are getting it and how to stop. Turning off Offers from courses in Preferences stops them all.
An offer shown on a course’s page in the app is different: it is there for everybody who opens that page, and looking at it sends nothing about you to the course.
Who holds your information
We do. Your information is held by the app, not by the courses you play. Courses are not given access to our records, and we do not sell your information or pass it to anybody to market to you.
We use a small number of service providers to run the app, and they work on our instructions. The company that hosts the app keeps server logs, which include IP addresses. The map is drawn from OpenStreetMap’s servers, which see your IP address and the part of the map you are looking at.
Sharing a result
Sharing a result puts the players’ first names, their scores, the course and the venue into the link itself. Anybody you send it to can see them, and so can any service that turns the link into a preview. Share it with the people you played with, or with people you are happy to show.
What stays on your device
The app keeps what it needs on your device, in your browser’s storage: a round in progress, the random device code, whether you are signed in, and your settings. We do not use advertising cookies, and there is no tracking by other companies. Clearing your browser’s data for the app removes all of it from that device.
How long we keep it
We keep your account and your saved cards until you ask us to delete them. When an account is deleted, its rounds stay only as counts in a course’s figures, with nothing left that links them to you.
A round played without an account stays against its device code and in the course’s counts. It cannot be traced back to a person.
Your rights
You can ask us for a copy of the information we hold about you, and ask us to correct it or delete it. You can tell us to stop sending you offers or updates at any time, and you do not have to give a reason.
If you are not happy with how we have handled your information, tell us first and we will put it right if we can. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
If we change what the app records or who can see it, we will update this page and the date at the top. If a change affects what we do with information you have already given us, we will tell you before it takes effect.
Contact us
Questions about this policy or about your information go to alex@alexpink.co.uk.